Ok bajie Privacy Policy

Welcome to ok bajie. We believe it is our responsibility to maintain a secure and transparent digital environment. This privacy policy explains in detail what personal data is collected while you use the ok bajie platform, how it is used, where it is stored, and how it is kept safe.

This Privacy Policy applies to all services offered through ok bajie's website, mobile app, and other digital platforms. By using ok bajie, you are agreeing to the terms of this policy.

Your privacy is not just a legal obligation for ok bajie — it is a core commitment. We want you to use ok bajie with complete confidence.

Various types of data are collected when you register and use ok bajie. This information comes from two main sources — what you provide directly, and data collected automatically.

Directly Provided Information:

Automatically Collected Data:

• Device Information: Device model, operating system, and browser type.
• Log Data: IP address, login timestamps, and page visit history.
• Location Information: Approximate location only (IP-based), not precise GPS.
• Cookies & Tracking: Session cookies and analytics data.
• Betting Activity: Bet amounts, game history, and win/loss records.

Ok bajie uses collected data only for specific, defined purposes. We never use your information beyond what is necessary.

Primary Use:

• For account creation, management, and verification.
• To process deposits, withdrawals, and other financial transactions.
• To send information about bonuses, promotions, and rewards.
• To ensure platform security and detect fraudulent activity.
• For customer support and complaint resolution.
• To meet legal obligations and fulfill regulatory requirements.

Secondary Use:

• To improve ok bajie's service quality and overall user experience.
• To show personalized offers and content (you can opt out at any time).
• To analyze platform usage patterns and inform the development of new features.

All ok bajie data is stored on secure servers. We do not retain any information longer than necessary.

Retention Policy:

• Account Information: For the duration of account activity and 5 years after closure.
• Financial Transaction Records: Minimum 7 years as required by law.
• KYC Documents: 5 years from the date of verification.
• Session logs and activity records: 90 days.
• Customer Support Contact: Up to 3 years after issue resolution.

Once the retention period ends, data is securely deleted or anonymized. Certain information may be kept longer where required by legal obligations.

Ok bajie may share data with third parties only in limited, specific circumstances. In each case, the minimum necessary data is used.

Data Sharing Circumstances:

• Payment Processors: Only the financial information necessary to verify transactions with bKash, Nagad, and Rocket.
• Law Enforcement: Data may be disclosed in response to a court order or a lawful request from a competent authority.
• Technology Partners: Only contracted service providers strictly required for platform operations.
• Fraud Prevention Services: Accredited services for anti-money laundering and fraud detection.

Ok bajie maintains strict confidentiality agreements with all third parties. They are prohibited from using any shared information for purposes other than those specified.

Ok bajie's website and app use cookies — small data files stored in your browser or device that help improve platform performance.

Cookie Types:

• Essential Cookies: Login sessions and security tokens. The platform cannot function without these.
• Functional Cookies: To remember language preferences, theme settings, and user customizations.
• Analytics Cookies: To understand which pages are used most, helping us improve the quality of our services.
• Marketing Cookies: To show relevant offers. These can be disabled through your browser settings.

You can disable non-essential cookies at any time through your browser's cookie settings. Note that doing so may limit certain platform features.

As an ok bajie user, you have certain important rights over your personal data. We fully support and uphold these rights.

• Right of Access: You can request to see what information ok bajie holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of any data that is not subject to legal retention requirements.
• Right to Data Portability: You can request a copy of your data in a standard, portable format.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Object: You can object to your data being used for marketing or profiling purposes.

To exercise these rights, email support@okbajie.app. ok bajie will respond to your request within 30 business days.

Ok bajie follows industry-standard technologies and practices to protect user data. Our security systems are continuously updated and improved.

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An extra OTP verification step at login for added security.
• Firewall Protection: Advanced firewall protection to block unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by external security experts.
• Data Backup: Regular data backups to secure cloud storage.
• Suspicious Activity Detection: AI-powered system to detect and block suspicious activity.

Ok bajie strictly does not provide services to anyone under 18. Collecting or storing data from minors is completely prohibited.

• Age is verified at registration, and an NID or birth certificate may be requested in cases where there is reasonable suspicion.
• If it is confirmed that an account holder is under 18, the account will be closed immediately.
• Any data inadvertently collected from a minor is deleted immediately upon discovery.
• Parents with concerns about their child's data can reach us at support@okbajie.app.

Ok bajie may update this Privacy Policy from time to time in response to regulatory changes, technological developments, or service expansions.

• For significant changes, ok bajie will notify you by email or in-app notification at least 30 days in advance.
• For minor updates, only the "Last Updated" date at the top of the page will be changed.
• Continued use of the platform after an updated policy takes effect will be considered acceptance of the new terms.

To view a previous version of the Privacy Policy, please contact our support team.

For any questions, complaints, or data-related requests regarding the Privacy Policy, contact ok bajie directly.

• Email: support@okbajie.app
• Live Chat: Active 24/7, average response time 3 minutes
• Language: Support available in both Bengali and English
• Response Time: Formal data requests will be responded to within 30 business days